EPISODE
Negativity At Work And How To Address It (Question from a fan)
In this week's episode, Cy and Alex were able to take a fan question that was submitted through the website. The question focused on what to do about negativity at work, and in particular this was part of a group that was going through a residency program.
And so in this episode, Cy and Alex take a look at the question and go into some of their favorite techniques to reflect on the situation that has become negative.
What are some ways that you could reset the negativity and maybe come out at a different angle? What are some tried and true techniques to be able to influence the negativity and hopefully turn it into a better spirit and a better environment of how we could make things better?
Lots of good information and techniques in this episode, so if you've ever been on a team or situation where negativity becomes the norm or people get into patterns of negativity, and you're not sure how to stop it or shift that energy, you'll really love this discussion and find some good takeaways from there.
Be sure to share this episode with all of your team members and discuss your biggest insight or takeaways.
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Many leaders struggle with knowing when it is time to coach and when the issues they are experiencing with a team member have drifted into a performance issue that calls for performance management. In this episode, Alex Dorr, CEO of Reality Based Leadership, shares a Reality-Based approach to help you make that distinction, along with several tools to coach or manage performance based on the conversation you need to have.
Episode Highlights:
00:00:18 Why this episode: when to coach vs. manage performance
00:01:06 The dirty secret: the tools only work with the willing
00:03:40 When coaching works and when it doesn’t
00:05:28 The five-step process
00:06:46 Step 1: Diagnose story, relationship, or performance
00:11:40 Step 2: The Edit Your Story tool
00:14:07 Step 3: The Feedback Frame
00:19:43 Step 4: Seven performance conversation questions
00:21:51 The Performance Coaching Agreement
00:26:06 Final reflection: your next right conversation
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